Refund & Cancellation Policy

You can cancel at any time from your billing settings, or by emailing us. Cancellation takes effect at the end of the period you have already paid for — you keep full access until then, and you are not charged again. We do not lock anyone into a contract and there is no cancellation fee.

• First 7 days: if ArosFlow is not right for you, email us within 7 days of your first payment on a plan and we will refund that payment in full.
• Duplicate or accidental charges: refunded in full, always.
• Service failure: if a feature you paid for did not work and we could not fix it, tell us and we will refund the affected period.
• Part-used months: after the first 7 days we do not usually refund a month already in progress, because live property lookups and AI runs cost us money as you use them. Ask anyway if your situation is unusual — we would rather be fair than rigid.

Monthly allowances reset each billing period and are not refundable or transferable when unused. Purchased credits are refundable only while unused.

The $29.99 Academy bundle is refundable in full within 14 days of purchase. Where a course is still being authored, this is stated clearly before you buy and a refund is always available while it remains unfinished.

Features marked early access are not billed as working features. If you ever believe you were charged for something advertised as live that was not, tell us and we will refund it.

Email support@arosflow.com from your account email with the charge date. We aim to respond within 2 business days; approved refunds return to your original payment method, typically within 5–10 business days depending on your bank.